FAQs

Zero Prince is a company that helps families enjoy cleaner, safer, better tasting water in their homes in an environmentally friendly way.

Zero Prince Water Frequently Asked Questions (FAQ)


Q. Isn't tap water good enough without a Zero Prince drinking water system?
A.Most municipal water systems use chlorine or chloramines to treat water which are chemicals designed to kill living organisms. While they do an excellent job treating your water, they create dry skin and hair, unpleasant taste and odors that many people do not like. Zero Prince Water Systems filter out the unpleasant tastes and smells to provide clean filtered water, rich in mineral nutrients, from every faucet, shower, and toilet in your home.


Q.What does the Zero Prince filtering or the water softening alternative process add to the water?
A.Zero Prince  adds nothing to your water while filtering out unwanted tastes and odors. It provides sparkling clean, spring like water, better than bottled water quality to every faucet in your home: water the way nature intended it!

Q.Can I take my Zero Prince  Water System with me when I move?
A.The Zero Prince  System Is designed to be easily moved if you change homes. Simply put the system into bypass mode then disconnect it from the bypass and take it with you. Any homeowner, handyman or plumber can re-install the unit for you.

Q.How much maintenance do the Zero Prince  Whole House Combo Systems require?
A.Our customers tell us that Zero Prince Water Systems are huge money savers. Not only will you have convenient fresh filtered water at every faucet in your home, you no longer need to lug heavy bottled water around. Since Zero Prince  Water System filter your water while retaining vital mineral nutrients, you don't have all the annual maintenance hassles that traditional salt softener units incur. The Combo Systems uses zero electricity and wastes no water while reducing your use of soaps, detergents, shampoos, and other cleaning expenses. Perhaps the biggest money saver for home owners is that Zero Prince water will extend the life of your pipes, water heaters, washing machines, and other water using appliances. See for yourself why Zero Prince  is the most trusted name in water.

Q.Who installs my Zero Prince water treatment system?
A. We ship factory direct to you so you can enjoy big factory-direct savings. Our systems are very user friendly and do not require a plumber for installation. Many homeowners install their own systems, but if you do not have any plumbing knowledge we recommend hiring a plumber or handyman to install your system. You can also Contact Customer Service at info@zeroprince.com

QHow much is the shipping?
A.All orders over are shipped FREE*. We use UPS, and freight when necessary. *Excluding HI and AK.

Q.Why should I choose you?
A.We provide first class service and quality products at factory-direct prices backed by industry leading warranties. 

Q.How long will it take to get my order?
A.We will start shipping in the US on february 1st 2020. Depending on where the shipment is being delivered it could be 1 - 6 business days. All orders will receive tracking via the email provided on the order details.

Q.What type of payments do you accept?
A.We accept all major credit cards, Paypal, Google Checkout, e-checks, money orders and personal checks. Personal checks will need to be mailed to our corporate office. 

Q.Do you have a technical service help desk?
A.Yes, we have Live Chat. You can also email technical service 24/7 365 with fast turnaround times to your support request. In addition product specific technical information is available on each product page including Installation Guides, Product FAQ, and Specification Charts.

I HAVE MORE QUESTIONS
Didn't find the question you're looking for? Feel free to contact us at (855) 206-0538 or email us at info@lifefiltration.com