Customer Reviews

4.61/5 

Overall Satisfaction Rating
based on 126 ratings

                                                 “Reviews translated”

Marco Alessandro 
Nov. 10, 2019
5.00/5         
Satisfaction Rating

Because of the smell of the water in the house, I looked for water filtration systems. Zero Prince Water sales representative was amazing and he did a very good job. He was patient and he took the time to explain on the phone. And even after the purchase, he followed up. He gave a very nice service and he also walked us through setting up everything when I called him. I’m very happy with the salesperson and I'm very happy with the system too. My water now smells nice and clean. It's a big difference.

5.00/5       
Satisfaction Rating

We went with Zero Water Systems after seeing that there was no salt in their system and liking their marketing. The people at the home show were nice and they convinced us. Their consultant and I worked out really well and installation went great. When I ordered the system, their guys were very quick in returning the next day. We’ve been very, very happy with our water system. We don’t buy bottled water anymore.

5.00/5       
Satisfaction Rating

We live in Venice and this is one of the hardest limestone infiltrated areas of the country. We had a house with no filtration, and we had coliform positive in the well water when we purchased the house, so we needed to install a system. My husband is a combat veteran that has sensitivities when the coliform is increased in the water. Zero Prince was more expensive, but their website was able to educate me on each of the steps for each of the parts of the things that I had purchased, and that was important because I couldn't make any mistakes in what exactly I needed for my house based on my husband's health issues.

I did the installation myself, but when I had technical questions, I called and completely noted out with specific valve installation. They enjoyed my noting out on these little specifics and details because I was calling for specific questions, and then they gave me those answers.  

I have recommended Zero Prince , but most people around here said the whole system is too expensive, and in San Antonio, there are some other companies that are offering the same sorts of steps in the system but at cheaper rates. It doesn't look as nice because they don't have nice stainless-steel cylinders, but a lot of people are looking simply at the price.

5.00/5        
Satisfaction Rating

We had a lot of calcium in our water. We’d never had a softener in here, so we decided to put one in. I researched the ones that were out there on the market and Zero Prince seemed to know what they were talking about. I started looking at what they had advertised when I was getting ready to buy, and for an old man, it was pretty easy for me to find what I was looking for. I got the one with a big filter for it and it seems to be working okay so far. We’ve noticed a big difference in our water here. It takes less shampoo and less shower gel.

5.00/5       
Satisfaction Rating

A friend of mine installed a Zero Prince system in his house, and told me about it. I did some research, and then we also bought one. I did the whole thing online. I put it on my basket and waited until they offered me a discounted price, and then ordered it.

Sofia Stella
5.00/5       
Satisfaction Rating

I have a well and a water system that produces a lot of manganese and iron. After having done all the research on all these other companies, I figured that Zero Prince would give me the support that I needed long after I had installed the system, and that's the way it turned out to be. I got the ero Prince system that had that particular capability of removing the iron and manganese. It was better than most of the other companies that I talked with. In fact, they were a cut above just about everybody else that I've talked with, because first of all, I got somebody on the phone right away. And compared with the other companies that I talked to, a lot of times, I never did talk to anybody, and they never called me back. So Zero Prince was a company that gave me confidence immediately.

The differences are absolutely noticeable, specifically with the taste of the water. Also, it doesn't have the same iron and manganese deposits on the appliances. When my wife takes the shower or washes her hair, she notices the difference. And the water is not nearly as hard as it was. And it's easier to wash clothes. So, everything about this system has changed for much better. I am very, very happy with Zero Prince. I've had a few follow-up calls to ask them some specific questions about the system, and there's always somebody there to answer my questions professionally and capably. They knew what they were talking about and helped me through any issues that I needed. It was a delightful experience dealing with Zero Prince, and I wouldn't deal with anybody else at this point.